Quality & Safety
Focal Point Research has almost three decades of experience in managing quality issues from early product design through to manufacturing.
Here are some ways we can help:
Quality Assurance
- Assess manufacturing quality
- Assess products at their prototype stage for potential quality issues
- Act as qualified Quality Assurance to release products in Canada
- Review Certificate of Analysis ingredients and Quality Systems
- Provide guidance on product recalls
- Prepare for HC inspections and conduct third party inspections
- Assist with implementing Corrective and Preventative Actions (CAPAs)
- Manage consumer complaints and adverse reactions
- Hold retain samples
- Review and write Standard Operating Procedures (SOPs)
- Evaluate finished product specifications
- Perform temperature mapping
- Analyze quality system gaps
- Assist with factory start-ups, including purchasing equipment and quality systems engineering
Good Manufacturing Practices (GMPs)
- Reviewing compliance with Good Manufacturing Practices for manufacturing lines and operations, processes, and manufacturing scale up
- Process optimization of annual self audits, a mandatory GMP requirement
- Analyze Health Canada and FDA audit notes to assess a site’s GMP suitability
- Analyze and report consumer complaints
Audits 
- Certified to conduct on-site audits
Training
- Customize training seminars and presentations to clients’ needs
- Conduct on-site training for Good Manufacturing Practices, consumer complaint handling and other aspects of compliance
- Communicate emerging quality issues at Annual GMP training